Network
Your account

Connect your phone, computer or TV

Step-by-step setup: select your device, add your subscription to the app and check your first connection.

Setup has three parts: install the app, add your subscription, then enable the connection. Installing the app alone does not connect your device.

Before you begin

Open your account on the device you want to connect. This lets the subscription button open the right app. Use the separate instructions below for a TV.

  • The device needs working Wi-Fi or mobile internet; the service does not replace internet access.
  • Select an active subscription. If you have several, check which one you are adding the device to.
  • Make sure a device slot is available. The setup button may be disabled when all slots are occupied.

Phone or computer: install, add, connect

  1. On the subscription page, choose “Connect device” to open the setup guide.
  2. Check the platform. Choose iOS for iPhone or iPad, and Windows or macOS for your computer. You can change automatic platform detection.
  3. Select an available app and install it using the guide’s link. If it is already installed, continue to adding the subscription.
  4. Return to your account and complete the step for adding the subscription to that app. Allow the browser to open the app when prompted.
  5. Check that the connection appeared in the app, then enable it. If your system requests permission to create a network connection, check the app name before confirming.
  6. Open a few websites. If the app reports an active connection but pages do not load, continue to troubleshooting.

Apple TV and Android TV

When setting up a TV from a phone, select the TV platform manually. The phone’s iOS or Android instructions do not replace TV instructions.

The account supports sending a connection to Happ on TV using a code. Use this method when its block appears in your setup guide.

  1. Install the selected app on the TV and open its screen for receiving a connection.
  2. On your phone, select Apple TV or Android TV and the same app in your account.
  3. If “Connect TV” is shown, enter the five-character code displayed on the TV and choose “Send to TV”. Alternatively, use the TV QR scanning option.
  4. After successful delivery, check that the subscription appeared on the TV and enable the connection there.
  • If the camera is unavailable, enter the code manually.
  • If delivery fails, compare the code with the TV’s current screen. Successful delivery does not mean the connection is enabled yet.

The app is installed but the subscription is missing

Installation and importing the subscription are separate steps. Open the app manually first, then return to your account and repeat the subscription step.

  • Make sure the app selected in your account matches the one you installed.
  • If a link inside Telegram does not open the app, open your account in a regular browser on the same device and try again.
  • Use manual import only when the guide offers it. The homepage address is not a subscription link.
  • Do not share your personal connection link or QR code with others: they provide access.

How to know setup is complete

Your subscription is present in the app, the connection is enabled and websites load. Next time, you can usually open the app and enable the saved connection without repeating installation.

For another device, repeat setup on that device. Your account manages the subscription; the app enables the connection on a particular device.